Five moves rebuild the operating model. Asset and real estate optimisation repurposes underperforming stores into DFS, outlets, dark stores and hubs, and monetises the property portfolio rather than carrying it as dead cost.
Omni-channel reinvention integrates online and offline into one experience — endless aisle, click and collect, loyalty CRM. Brand and private label revival restores Edgars and Jet with exclusive ranges built on quality, value and relevance, lifting margin.
Data and loyalty monetisation turns customer records into personalised offers, retail media and traffic. Operational excellence — lean operations, turnaround culture, working capital discipline and cost-to-serve focus — converts all of it into cash flow.